Returns & Refunds

We stand by the quality of our products and want you to feel confident shopping with Blue Renew.

 

30-Day Returns

If you’re not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and unopened

  • The item must be in its original packaging

 

Opened Products

Due to the nature of our products, we are unable to accept returns on opened or used items, unless the product is faulty or damaged on arrival.

 

Refunds

Once your return is received and inspected, we’ll notify you of the outcome.

Approved refunds will be processed back to your original payment method within a reasonable timeframe.

Shipping costs are non-refundable unless the return is due to a fault or error on our part.

 

How to Start a Return

To request a return or refund, please contact us at

📩 hello@bluerenewsupps.com.au

Include your order number and a brief description of the issue so we can assist you quickly.